Find out about Our Members

The Master Innholders is a well respected, prestigious force within the hotel industry – an elite corps which is publicly recognised as a standard bearer for the industry.

It aims to influence standards and extend professionalism within the industry; to promote consideration, study, discussion and research in the areas affecting hotel management including management development, training, education and recruitment.

All Members

Marco Truffelli MBPsS FIH MI

Partner & Managing Director , Rufflets St Andrews

Marco, an Italian native from the Portofino Coast, has managed and directed prestigious four and five star hotels, resorts and hotel companies for large international organisations and family-owned en…

Michael Voigt FIH MI

General Manager, The Goring - London

Currently General Manager at The Goring Hotel, German by birth, Michael's career has seen him with roles at the very best hotels in London and Europe: Hotel du Palais-Biarritz, Le Bristol-Paris, The C…

Serena von der Heyde FIH MI

Partner, Georgian House and Victorian House

At the age of 19 Serena inherited the Georgian House, a two-star B&B with just six members staff and 28 bedrooms. Originally built as a private house in 1851 by her great great grandfather William Chi…

Douglas Waddell MI

Operations Director , Hand Picked Hotels

Douglas Waddell – Operations Director Douglas Waddell is Operations Director at Hand Picked Hotels, a unique collection of 21 country house hotels and coastal resorts in the UK and the Channel Isl…

Tom Waldron-Lynch FIM MI

General Manager, Nottingham Venues; East Midlands Conference Centre & Orchard Hotel & Jubilee Hotel & Conference

Currently the General Manager of Nottingham Venues located on the edge of Nottingham city centre, a multisite meeting and events business with 2 hotels with over 300 bedrooms and East Midlands Confere…

Tej Walia MI

Resort General Manager, Foxhills Club and Resort

Tej Walia was appointed general manager at Surrey’s Foxhills Club & Resort in August 2018 to oversee a £25m investment and development project. With more than 10 years’ experience as general manager,…